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Terms of Use

Welcome to the website www.peroma.vn operated by PEROMA VIETNAM CO., LTD. (“PEROMA”, “we”, “us”, or “our”).

These Terms of Use set out the principles governing access to, use of information on, and use of functions available on the PEROMA website. By continuing to use the website, users are deemed to have reviewed and agreed to comply with these Terms.

If you do not agree with any part of these Terms of Use, you may discontinue access to or use of the website.

1. Scope of Application

These Terms of Use apply to all access to and use of www.peroma.vn, including pages relating to company information, products, solutions, research and development, news, industry content, contact forms, quotation requests, product sample requests, and other functions available on the website.

The PEROMA website is designed to provide information and support connections with customers and partners, primarily in the areas of flavors, fragrances, ingredients, and application solutions for the food, cosmetics, and related industries.

2. Use of the Website

Users may access the website to learn more about PEROMA, its products, solutions, applications, research activities, industry news, and other publicly available content.

Accessing the website does not grant users any ownership rights, commercial exploitation rights, or exclusive rights to use any content, images, documents, or intellectual property belonging to PEROMA.

Users are responsible for using the website only for lawful purposes and must not engage in any activity that may adversely affect the operation of the website, its systems, or the legitimate rights and interests of PEROMA or relevant third parties.

3. Website Content

PEROMA updates website content based on its current business activities and available corporate information.

Content published on the website, including company information, industry articles, market trends, application solutions, and introductory materials, is primarily provided for general reference purposes.

PEROMA may revise, update, or change website content where necessary to reflect actual business activities, products, services, or corporate direction.

Where accurate information is required for a specific product, project, or business need, customers and partners should contact PEROMA directly for confirmation and appropriate consultation.

4. Product and Solution Information

Information about products and solutions on the website may include descriptions, sensory profiles, application areas, illustrative images, R&D content, technical documents, or other related information.

Because each product base and manufacturing condition may differ, application performance, usage levels, sensory characteristics, technical specifications, quality documents, or supply conditions may vary depending on the specific case.

Images and visual presentations on the website are for illustrative purposes and may differ from actual samples due to photography conditions, display devices, or the characteristics of individual application bases.

Any specific technical information or application recommendation should be evaluated and confirmed based on the relevant product and the customer’s actual requirements.

5. Consultation, Quotation, and Product Sample Requests

Users may submit requests for consultation, quotations, product samples, or related support through the forms and contact channels published on the website.

When submitting a request, users are responsible for ensuring that the information provided is accurate and that they have the right to provide such information.

Submitting a request through the website does not constitute a contract or supply commitment. Product specifications, pricing, quantities, delivery schedules, technical standards, and other commercial terms will only become effective when specifically confirmed by PEROMA and the customer.

6. Intellectual Property Rights

Unless otherwise stated, all content on the PEROMA website, including:

  • The PEROMA trade name and trademarks
  • Logos, images, videos, and designs
  • Written content
  • Website interface and layout
  • Product and solution materials
  • Research, application content, and industry articles

is owned by PEROMA or lawfully used by PEROMA.

Users may not copy, modify, republish, distribute, or use such content for commercial purposes without PEROMA’s prior consent, except where otherwise permitted by applicable law.

If users wish to use PEROMA content or materials for communication, cooperation, or professional purposes, they should contact PEROMA directly for confirmation.

7. Prohibited Activities

When using the PEROMA website, users must not:

  • Use the website for unlawful, fraudulent, or misleading purposes
  • Provide false or misleading information
  • Interfere with, damage, or disrupt the operation of the website
  • Attempt to gain unauthorized access to systems, servers, or data
  • Distribute malicious code, viruses, or other content that may affect the system
  • Collect data from the website through unlawful means
  • Copy or commercially exploit PEROMA content without authorization
  • Use PEROMA’s name, logo, images, or content in a way that may create a misleading impression of representation, partnership, or sponsorship

PEROMA may restrict or suspend access where activities are identified that may affect the website, its systems, or the legitimate rights and interests of the company.

8. Links to Third-Party Websites and Services

The PEROMA website may contain links to third-party websites, social media platforms, or services for informational purposes or user convenience.

Such links do not mean that PEROMA controls or assumes responsibility for the content, operation, security, or policies of those third parties.

Users should review the relevant third party’s terms of use and privacy policy before accessing the service or providing information.

9. Privacy and Cookies

The collection, use, and protection of users’ personal data are governed by PEROMA’s Privacy Policy.

The use of cookies and similar technologies is described in PEROMA’s Cookie Policy.

Users should review these policies together with these Terms of Use to understand how information is handled when accessing the website.

10. Website Operation and Availability

PEROMA strives to maintain stable website operation and keep information appropriately updated.

However, the website may be temporarily unavailable due to maintenance, upgrades, technical issues, network disruptions, or other circumstances beyond PEROMA’s reasonable control.

PEROMA may modify, add, suspend, or adjust certain website functions where necessary, provided that such actions do not affect any mandatory rights established by applicable law.

11. Limitation of Liability

Information on the website is provided for general reference and to support customers and partners in learning about PEROMA, its products, and its solutions.

To the extent permitted by applicable law, PEROMA shall not be liable for losses or damages arising from:

  • The use of or inability to use the website
  • Reliance solely on general information published on the website without appropriate confirmation
  • Use of information for an unintended purpose or outside the recommended scope
  • Technical failures, loss of connectivity, or unlawful acts by third parties beyond PEROMA’s reasonable control
  • Content or activities of third-party websites linked from the PEROMA website

Nothing in these Terms excludes any liability that PEROMA is required to assume under applicable law.

12. Changes to Website Content and These Terms of Use

PEROMA may update or revise these Terms of Use to reflect changes in business activities, website functions, or applicable legal requirements.

The latest version will be published on the website together with the date of the most recent update.

Continued access to and use of the website after an update will be considered as the user having reviewed the version of the Terms then published on the website.

13. Governing Law and Dispute Resolution

These Terms of Use are governed by the laws of Vietnam.

If any dispute arises in connection with access to or use of the website, the parties are encouraged to first seek resolution through discussion and negotiation.

If the dispute cannot be resolved through negotiation, it will be handled in accordance with applicable Vietnamese law by the competent authorities.

14. Contact Information

Any questions, feedback, or requests relating to the website or these Terms of Use may be submitted to:

PEROMA VIETNAM CO., LTD.

Factory:
Lot A1-1, Tan Kim Industrial Park,
Tan Phuoc Quarter, Can Giuoc Commune,
Tay Ninh Province, Vietnam

Website: www.peroma.vn

Email: info@peroma.vn

Hotline/Zalo/WhatsApp:
(+84) 919 436 882 – Ho Chi Minh City
(+84) 918 885 564 – Hanoi