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PRIVACY POLICY

PEROMA VIETNAM CO., LTD. (“PEROMA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data of customers, partners, and users who access, interact with, or provide information through our website at www.peroma.vn. 

This Privacy Policy explains how PEROMA collects, uses, stores, shares, and protects personal data when users access the website, submit inquiries, request quotations, request product samples, or use other functions available on the website. 

PEROMA processes personal data in accordance with applicable Vietnamese laws and regulations on personal data protection. 

  1. Scope of Application

This Privacy Policy applies to personal data collected and processed through www.peroma.vn, including forms, functions, and communication channels directly integrated into the website. 

For third-party websites, platforms, or services linked from the PEROMA website, the respective privacy policies of those third parties shall apply separately. 

  1. Entity Responsible for Personal Data Processing

The entity responsible for receiving and processing data generated through the website is: 

PEROMA VIETNAM CO., LTD. 

Website: www.peroma.vn 

Address: Lot A1-1, Tan Kim Industrial Park, Tan Phuoc Quarter, Can Giuoc Commune, Tay Ninh Province, Vietnam 

Email: info@peroma.vn

Hotline/Zalo/WhatsApp: 

(+84) 919 436 882 – Ho Chi Minh City 

(+84) 918 885 564 – Hanoi

  1. Personal Data PEROMA May Collect

Depending on how users interact with the website, PEROMA may collect the following categories of data: 

3.1. Information Voluntarily Provided by Users 

When submitting contact forms, requesting quotations, requesting consultation, requesting product samples, or otherwise interacting with PEROMA through the website, users may provide information including: 

  • Full name 
  • Company or business name 
  • Phone number 
  • Email address 
  • Inquiry details and consultation needs 
  • Quotation or product sample requests 
  • Other information voluntarily provided during communication with PEROMA

3.2. Technical and Website Usage Data 

When users access the website, the website system or tools used to support website operation may automatically collect certain technical data, including: 

  • IP address 
  • Browser and device type 
  • Operating system 
  • Access time 
  • Pages viewed 
  • Traffic source 
  • Website interaction data 
  • Cookies and similar technologies 

This data may be used to support website operation, analyze performance, and improve the user experience. 

  1. Methods of Data Collection

PEROMA may collect personal data when users: 

  • Submit contact forms or quotation requests 
  • Request consultation or product samples 
  • Contact PEROMA through communication channels published on the website 
  • Access and interact with the website 
  • Use functions or services available on the website

Certain technical data may also be collected automatically through cookies or similar technologies used to support website operation and analytics. 

  1. Purposes of Personal Data Processing

PEROMA may use collected data for the following purposes: 

  • Receiving and responding to inquiries from customers and partners 
  • Providing consultation on products, solutions, and applications based on business needs 
  • Processing quotation and product sample requests 
  • Supporting communication, cooperation, and customer service activities 
  • Supporting research, product development, or customized product consultation 
  • Improving website content, functionality, and user experience 
  • Analyzing website traffic and operational performance 
  • Maintaining system security and preventing unauthorized access 
  • Complying with legal obligations or lawful requests from competent authorities 

PEROMA only processes personal data within the scope appropriate to the stated purposes or in other circumstances permitted by applicable law.

  1. Legal Basis for Processing Personal Data

Depending on the specific circumstances, PEROMA may process personal data based on: 

  • The user’s consent 
  • Requests or voluntary actions initiated by the user when contacting PEROMA 
  • The need to carry out transactions, communications, or cooperation between the parties 
  • PEROMA’s compliance with applicable legal obligations 
  • Other lawful grounds permitted under applicable Vietnamese law, including cases related to activities of competent state authorities as provided by relevant legislation 

Where consent is required for personal data processing, users have the right to provide or withdraw their consent in accordance with applicable law.

  1. Cookies and Similar Technologies

The PEROMA website may use cookies and similar technologies to support website operation, remember certain preferences, measure website traffic, analyze content performance, and improve the user experience. 

Depending on the actual configuration of the website, cookies may include: 

  • Cookies necessary for website operation 
  • Functional cookies 
  • Analytics and statistical cookies 
  • Cookies used for measurement or marketing purposes, where applicable 

Users may manage or refuse certain types of cookies through their browser settings or cookie management tools provided on the website. 

Disabling certain cookies may affect the availability or performance of some website functions. 

Further information is provided in PEROMA’s Cookie Policy. 

  1. Sharing Personal Data with Third Parties

PEROMA does not sell users’ personal data to third parties. 

To the extent necessary for the purposes described in this Privacy Policy, personal data may be shared with: 

  • Relevant internal departments of PEROMA 
  • Providers of technical, hosting, website operation, or maintenance services 
  • Service providers supporting analytics, communications, or other services for PEROMA 
  • Partners involved in fulfilling customer requests, where necessary 
  • Competent state authorities in response to lawful requests 
  • Other parties where the user has provided consent or where disclosure is otherwise permitted by law 

Parties granted access to personal data may only process such data within the scope necessary for the relevant purposes and responsibilities.

  1. Data Retention Period

PEROMA retains personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain communications or cooperation with customers and partners, and comply with applicable legal requirements. 

When personal data is no longer necessary for the stated processing purposes, or where deletion is required by law, PEROMA will take appropriate measures to delete, destroy, anonymize, or otherwise process the data in accordance with applicable requirements.

  1. Personal Data Security

PEROMA applies appropriate technical, administrative, and organizational measures to reduce the risk of loss, unauthorized access, alteration, misuse, or disclosure of personal data beyond the permitted scope. 

Access to personal data is limited to individuals, departments, or entities that reasonably require access for the relevant processing purposes. 

However, no method of transmitting or storing data over the Internet can guarantee absolute security. PEROMA will apply appropriate measures to minimize risks and protect personal data to the extent reasonably possible. Where required by applicable law, PEROMA will notify competent state authorities and affected users of relevant personal data incidents.

  1. Users’ Rights Regarding Personal Data

Subject to applicable law, users may have rights relating to their personal data, including: 

  • The right to be informed about personal data processing activities 
  • The right to consent to or refuse data processing, where applicable 
  • The right to withdraw consent 
  • The right to access or request the provision of personal data 
  • The right to request correction of personal data 
  • The right to request deletion or restriction of data processing in appropriate circumstances 
  • The right to object to data processing in accordance with applicable law 
  • The right to lodge complaints and exercise other rights provided under applicable law 

The exercise of these rights is subject to the scope, conditions, timelines, and exceptions prescribed by applicable law. 

PEROMA will process valid requests within the timeframe required by applicable law. Where a 72-hour response period applies under relevant legal requirements, PEROMA will handle the request accordingly. 

When receiving a request, PEROMA may ask users to provide information necessary to verify their identity in order to protect personal data from unauthorized access, alteration, or disclosure.

  1. User Responsibilities

Users are responsible for ensuring that the information they provide to PEROMA is accurate and that they have the right to provide such information. 

Where users provide personal data relating to another individual, they must ensure that they have an appropriate legal basis for providing such information in accordance with applicable law. 

Users should not submit sensitive personal data or unnecessary information through standard website forms unless specifically requested by PEROMA and an appropriate method of submission has been provided.

  1. Links to Third-Party Websites and Services

The PEROMA website may contain links to third-party websites, social media platforms, or services. 

PEROMA does not control the content, privacy policies, or data processing practices of these third parties. Users should review the privacy policies of the relevant website or service before providing personal data.

  1. Changes to This Privacy Policy

PEROMA may update, amend, or supplement this Privacy Policy to reflect changes in business activities, website functions, technologies used, or applicable legal requirements. 

The latest version will be published on the website together with the date of the most recent update. 

Where significant changes affect the manner in which personal data is processed, PEROMA will provide appropriate notice in accordance with applicable law.

  1. Contact Information

Any questions, requests, or concerns relating to this Privacy Policy or PEROMA’s processing of personal data may be submitted to: 

PEROMA VIETNAM CO., LTD. 

Factory: 

Lot A1-1, Tan Kim Industrial Park, 

Tan Phuoc Quarter, Can Giuoc Commune, 

Tay Ninh Province, Vietnam 

Website: www.peroma.vn 

Email: info@peroma.vn 

Hotline/Zalo/WhatsApp: 

(+84) 919 436 882 – Ho Chi Minh City 

(+84) 918 885 564 – Hanoi